PT. Pintarnya Solusi Teknologi

Helpdesk

  • Kota Samarinda
  • Full-time

About the position

Job desk & Qualification: 1. Monitor site down, Cell Down, ENVA alarm 2. Support data and Update site down under suffix 3. Monitoring Stolen Case 4. Update site N3T P1, P2, P3 dan USO 5. Monitoring and Quick Respon WAG Sales 6. Escalation TT Emergency, Major, Critical 7. Update PLN Blackout and support mapping team 8. Update List FOC DWDM & Uplift 9. Respons request by Chat and WAG Qualifications/ Experience/ Other Attributes: 1. Minimum D3/S1 degree in Information Technology, Electrical Engineering, Telecommunications, or related fields. 2. Minimum 1 year of experience as Helpdesk / NOC / Monitoring (preferably with experience in the telecommunications industry). 3. Fresh graduates are welcome to apply if they have a basic understanding of networks. 4. Understanding of site monitoring 5. Familiar with ticketing escalation processes 6. Understanding of PLN blackout workflows and ability to coordinate with mapping teams. 7. Understanding of the basics of FOC, DWDM, and Uplift, and ability to accurately update lists 8. Willingness to work shifts, including nights and holidays. 9. Ability to work under pressure and in critical situations (critical issues).

Place of work

PT. Pintarnya Solusi Teknologi
Kota Samarinda
Indonesia

About the company

51-200 Internet and Information Technology

Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts. 

Fair Compensation

Fair pay and attractive terms

Onboarding

A Structured Start from Day One

A supportive team

Mutual Respect and Open Collaboration

Future Outlook

A Secure Job with Growth Opportunities

Relevant places near

  • Samarinda
  • Loa Janan
  • Samarinda
  • Palaran
  • Anggana
  • Loakulu
Open application

PT. Pintarnya Solusi Teknologi

Contact
Customer Service Pintarnya