About the position
About the team:
G-support team drives one of our core values ‘Outserve Our Customers’ and provides support to in-country business units and a wide range of verticals
About the Assignment:
- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, and sales transaction.
The Core Objectives:
- Educate consumers and partners on our products, and promotional campaigns, as well as troubleshoot when they have difficulties.
- To resolve consumers' and partners' problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)
Essential Experience / Criteria (Mandatory):
- Min D3/S1 any major With a GPA of 2,75
- Clear Articulation and good communication in Bahasa
- Have experience in the customer service area
- Have experience in the sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Has vaccinated 3 dose
-Energetic and agile
-Min. Fresh graduate and max 2 years in the same position (entry-level)
-Attention to detail
-Adaptive to dynamic changes
Desirable Experience / Criteria (Preferred):
Able to speak English with minimum passive communication
Location & Duration of the Assignment (in Weeks or Months): GSC Maspion, Duration: 6 months
Compensation, Benefit & Facilities:
Basic Salary : 5.396.761
Meals Allowance (If Full) : 330.000 (base on attendance & Approval AM by KPI)
Transport Allowance (If Full) : 520.000 (base on attendance & Approval AM by KPI)
Attendance Allowance (If Full) : 250.000 (base on attendance & Approval AM by KPI)
Health Insurance : Card with premi 150.000
Bpjs Kesehatan & Bpjs Ketenagakerjaan
About the company
Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts.
Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
Relevant places near
- Jakarta
- Bekasi
- South Tangerang
- Ciputat
- Jakarta
- Jakarta
- Jakarta
- Jakarta
- Jakarta
- Jakarta
Open application
PT. Pintarnya Solusi Teknologi
Contact
Apply directly to the employer
Applications for this position are submitted directly through PT. Pintarnya Solusi Teknologi. There you'll find all the details and can apply right away.
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