About the position
Job description
1. Bertanggung jawab penuh atas operasional harian club agar berjalan sesuai SOP dan standar WZONE
2. Memimpin, mengoordinasikan, dan mengembangkan seluruh tim cabang
(Membership Advisor, Trainer, Front Office, Admin, Cleaning Service)
3. Memastikan pencapaian target penjualan, retensi member, dan kepuasan pelanggan
4. Mengawasi kualitas pelayanan, kebersihan, dan kenyamanan fasilitas
5. Menyusun, memonitor, dan mengevaluasi kinerja tim serta KPI cabang
6. Mengelola jadwal kerja, absensi, dan disiplin karyawan
7. Menjadi penghubung utama antara cabang dan Head Office
8. Menangani eskalasi keluhan member dan menjaga hubungan baik dengan pelanggan
9. Mengontrol penggunaan anggaran operasional dan efisiensi
10. Menyusun dan menyampaikan laporan operasional cabang secara berkala
Kualifikasi:
1. Pendidikan minimal S1 Manajemen, Bisnis, Olahraga, atau bidang terkait
2. Pengalaman minimal 3–5 tahun di industri fitness, hospitality, atau retail, dengan pengalaman posisi leadership/managerial
3. Memahami operasional gym / fitness studio secara menyeluruh
4. Memiliki kemampuan leadership, komunikasi, dan problem solving yang kuat
5. Berpengalaman mengelola target penjualan, operasional, dan pelayanan member
6. Mampu menganalisis laporan operasional dan kinerja cabang
7. Terbiasa bekerja dengan target dan tekanan operasional
8. Berpenampilan profesional, berintegritas, dan customer-oriented
9. Bersedia bekerja sesuai jam operasional club
About the company
Pintarnya is a one-stop job seeking platform that allows job seekers to easily find and apply jobs. They can create a simple CV and apply to curated job opportunities based on their preferences and experiences and match them with what the employers’ need. This approach simplifies and makes the hiring process more efficient for both job seekers and employers.Job seekers can also expand their skills through free classes and webinars from various experts.
Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
Relevant places near
- Bandung
- Cimahi
- Lembang
- Banjaran
- Soreang
- Padalarang
- Cileunyi
- Margahayukencana
- Pameungpeuk
- Bandung
Open application
PT. Pintarnya Solusi Teknologi
Contact
Apply directly to the employer
Applications for this position are submitted directly through PT. Pintarnya Solusi Teknologi. There you'll find all the details and can apply right away.
View directly on the employer's website